TROLLWALL 6th finger is your AI agent that works alongside your team 24/7—handling routine interactions, keeping your brand voice consistent, and ensuring your community stays engaged without increasing workload.
Features:
- Advanced Sentiment Analysis
- Analyzes all visible comments on organic and dark posts, categorizing them as negative, neutral, or positive.
- Smart Action Recommendations
- Suggests appropriate actions such as liking, commenting, ignoring, or hiding comments based on advanced machine learning.
- Consistent responses based on knowledge base
- Learns and generates replies suggestion based on your uploaded documents, such as FAQs, product information and complex policies.
- Continuous Learning & Adaptation
- Learns from instances where a human moderator responds to a comment, refining its understanding of each brand’s unique needs, tone of voice, and social media environment.
- No Automated Commenting
- AI never automatically posts comments on behalf of a social media profile. We strictly monitor sentiment, recommend actions, and prepare responses for human moderators to review, approve, and publish.
- Seamless Integration
- 6th finger connects directly to your social media platforms (Facebook, Instagram, TikTok, YouTube) and community channels, ensuring smooth automation without disrupting your workflow.
For details, please contact us.